If OOPS! runs fine under DOS and you move to Windows and have problems, why do you consider it an OOPS! problem and call us rather than considering it a Windows problem and call Microsoft? ITS A WINDOWS PROBLEM AND IS NOT COVERED UNDER YOUR SUPPORT CONTRACT UNLESS YOU HAVE THE PROGRAM PLUS SUPPORT!!!!!!!!!!!!!!!! MICROSOFT PUTS OUT BUGGY, INFERIOR, UNSTABLE SOFTWARE. IF PEOPLE CONTINUE TO PUT UP WITH THIS KIND OF THING, WHY SHOULD MICROSOFT PUT OUT ANYTHING BETTER???

Windows 2000

All Windows 2000 issues we are aware of affecting OOPS! have been resolved. Thanks to our OOPS! users from Land O'Frost and Grand Traverse Plastics who were instrumental in figuring out the half screen issue and the speed issue.

OOPS! Windows 2000 Setup

1. Windows 2000 service pack 2 must be installed.
2. Modify config.nt in the system32 subdirectory and add or change the files command to read FILES=40
3. Locate the folder on the workstation that has sort.exe. This file is typically in the c:\windows\command folder. Open autoexec.nt in the system32 subdirectory and change the existing path statement so that the folder that stores sort.exe is first in the path statement. For example, path=c:\windows\command;c:\windows;%path%
4. Networked printers must be setup in OOPS! using the net use command.

   • Get the network address for the printer, i.e. \\winserverp\laser1
   • Go into OOPS!, Special Features
   • Select Printers, Press escape then Find
   • Find the printer you want to change.
   • Go to the net command string and put in a Net use command, the format is:
   • NET USE LPT# " \\SERVER NAME\PRINTER NAME"

   • Examples:

     • NET USE LPT1 \\WINSERVERP\Plt1(PHG1
     • NET USE LPT2 \\PLASTICS\SHPOKI1

1. Click on the folder called OOPS!
2. Arrow down until you find a file called RUNOOPS.COM
3. Right click on it and select Create a Shortcut
4. Windows will create a shortcut and highlight it.
5. Right click on it and drag it to your desktop.
6. That should create an icon on your desktop called OOPS!
7. Exit out of the my computer screens.
8. The OOPS! icon on the desktop should be highlighted, if not click on it once to highlight it.
9. We need to change some of the program setup under Windows. To do this click once with your right mouse button.
10. That should give you a pull down menu, select Properties.
11. The first tab is GENERAL. Make sure under Attributes is set to Archive only.
12. Click on the Program Tab.

    • Cmd Line should be C:\OOPS\RUNOOPS.COM

    • Working should be C:\OOPS
    • Batch file should be blank.
    • Shortcut key should be None.
    • Run should be set to Normal Window.
    • Close on exit should be checked.

13. Click on the Change Icon button.
14. Change the filename to C:\OOPS\OOPS.ICO
15. Click on Okay.
16. Click on the Screen tab.
17. Under Usage select Full Screen. Full screen will give you optimal performance.
18. Click on Okay to save these settings.

Half screen display issue - If OOPS! only displays in the top half of a full screen change the following.

1. Start OOPS!
2. Press Alt Tab simultaneously. This will minimize OOPS and put it on the toolbar.
3. Right click once on the minimized icon
4. Select Properties.
5. Click on the layout tab.
6. Lower the height value from 50 to 25 on Screen Buffer Size and the Window Size
7. Click on OK
8. Choose Save for future use when prompted.
9. Exit out of OOPS!
10. Go back into OOPS! you should have a text on the full screen.

The workstation must be rebooted after the changes are made.

I am trying to map to a network printer. Also can I remove mapped printers?

Since Microsoft changed the printer menu in Windows 2000, the user must use a net use command to print to a networked printer.

This is not an OOPS! problem - this is a Windows issue!

To delete printers:

1. Go under special features
2. Printer setup
3. Press escape, find.
4. This will find the first printer, use previous/next to scroll through the printers.
5. Find the printer to delete.
6. Press C to change above
7. Press page down, this will put you on the delete y/n
8. Put in Y
9. Continue to the next printer or press Alt F1 to exit the master menu
10. Run special features, cleanup to permanently remove the printer.

Capturing a network printer:

1. Go under special features
2. Printer setup
3. Press escape, find.
4. This will find the first printer, use previous/next to scroll through the printers.
5. Find the printer you need to set for networking
6. Press C to change above
7. Press enter to the output destination, set it to lpt1.
8. Press enter down to the net command string. Put in NET USE network address.
   For example:
   NET USE \\server4\lasermaint
   Note: you cannot have blank spaces in your windows printer name.
   You may need to put quotes around the address if OOPS! fails to print.
9. Press enter.
10. Continue to the next printer or press Alt F1 to exit the master menu
11. You must exit OOPS! and reenter for the change to take effect.

Due to the increasing number of calls we have been receiving from people running Windows xx, we tested OOPS! under Windows xx and have come up with the following procedures which should be run in order to get optimal performance running OOPS! under these operating systems.

Windows 95

1. Edit the CONFIG.SYS file to increase or add a line for FILES=


At a Command Prompt, type in: EDIT CONFIG.SYS (ENTER)


Look for a FILES= command. If there is one, make sure the number is set to 60,

FILES=60.

If there is not one, go to the first blank line and type in FILES=60


Press ALT and F, select SAVE from the File Menu.
Press ALT and F. select Exit. (This will put you back at the C:> prompt)


At the C:> prompt, type in EXIT (ENTER) to get back to your Windows screen.


2. Click on the My Computer (or the Explorer) Icon using the left mouse button.

Click on the C: drive icon using the left mouse button.


Click on the folder called OOPS! using the left mouse button


Arrow down until you find a file called OOPS that is a Shortcut to MS-DOS


Depress and hold the right mouse button over the OOPS file and drag the file to your desktop. This should create an icon on your desktop called OOPS!


Exit out of the "my computer screens."


3. Changes must be made to the program setup under Windows.

The OOPS! icon on the desktop should be highlighted;
if it is not, click on it once with the left mouse button to highlight it.


Click on the icon once with your right mouse button. This should give you a pull-down menu.


From the pull-down menu, select "Properties"


The first tab is GENERAL. Make sure under "Attributes", "Archive only" is set to "on".


Click on the "Program" Tab.
Cmd Line should be: C:\OOPS\RUNOOPS.COM
Working should be: C:\OOPS
Batch file should be: blank.
Shortcut key should be: None
Run should be set to: Normal Window.
Close on exit should be: checked


Click on the Change Icon button.
Change the filename to C:\OOPS|OOPS.ICO
Click on Okay.
This will put you back at the program screen.


Click on the "Screen" Tab.
Under Usage select: Full Screen


Click on "Okay" to save these settings.


4.You will need to Shutdown your system and restart it.

When you exit OOPS! please use the OOPS! exit option to exit out properly. If you do not exit properly, you will encoulter problems.

Tech Tip:
Print Screens in Win95

1. Make sure under the default printer, properties, details, port settings, that

   
   
   
         SPOOL MSDOS PRINT JOBS IS NOT CHECKED
   
   
   
   

   If you change this setting, you MUST REBOOT to get it to apply, it will not set if you hit the apply button.

2. Under the OOPS! icon properties, Misc, all the windows shortcut keys are checked.

3. In OOPS! you must bring the record up and be in CHANGE MODE. You cannot do a print screen if you have, Previous, Next, Change, Quit menu bar displayed.

4. You may have to form feed the print screen.

Tech Tip:
Win95
For users who inadvertantly open more than one session of OOPS! in Windows 95 because one session is open, but minimized -

Go under the Properties for the Shortcut to OOPS!;
Click on the MISC tab;
Uncheck all the Windows shortcut keys except PRTSCR and ALT PRTSCR.
Click on apply the okay.

This will disable the keys within OOPS! so the user cannot minimize the OOPS! window.

Problem:
We are finding that duplicate work order numbers are being automatically assigned to different items. Usuallly, the PM work order numbers are duplicated by regular work orders, but this is not always the case. (This happened on a network with 2 users licensed to run OOPS!)

Solution:
Make sure all other users are out of the OOPS! system when running scheduling and also make sure that there are not two versions of OOPS! open on the machine generating the work orders. We believe this is a Win95 problem; Win95 seems to have a file locking problem.

Problem:
All or part of a print job does not print in Windows 95.

Solution:
Under "my computer, printers, properties"
click on the details tab,
click on Port settings
Uncheck Spool MSDOS Print Jobs.

Tech Tip:
Printing in Win95
If when running Windows 95, all of a sudden your OOPS! won't print, reload your Windows printer drivers.

If you run into any difficulties, please call OOPS! Tech Support.

1. Double click on My Computer.

2. Double click on Printers.

3. Double click on the printer you want to use with OOPS!

4. This will bring up the printer screen.

5. Click on Printer.
   This will give you a pull down menu.
   Make sure USE AS DEFAULT is checked, if not double click on it to set it as the default printer.
   YOU MUST REBOOT IF YOU CHANGE THE DEFAULT PRINTER.
   

6. Click on Properties.

7. Click on the Details tab.

8. Click on PORT SETTINGS.*

9. Click on SPOOL MS-DOS PRINT JOBS so that it is NOT CHECKED.

10. Click on okay twice.

    * If it is a networked printer, you probably will not be able to change the port settings. However, you do need to know the printer port name, for example HP_4_MAINT or EPSON_MAINT

11. You need to create an OOPS.BAT file in the OOPS! directory.
    This batch file will set the network capture command for the printer and start OOPS!

12. In this batch file you should put:

    NET USE {printername}
    RUNOOPS

    The printername should be the printer port name.

13. Save and Exit the batch file.

14. Change the property settings under OOPS! to call the batch file

15. Click on APPLY then OKAY.

16. Go into OOPS! and make sure the default printer is set correctly, make sure that it has the correct setup strings. There is a default printer for a laser and a default printer for dot matrix.

IF YOU CHANGED THE DEFAULT PRINTER IN WINDOWS OR IN OOPS! YOU MUST REBOOT BEFORE TRYING TO PRINT THROUGH OOPS!

1. You will need to edit the CONFIG.SYS file to increase or add a line for FILES=

2. Type in: EDIT CONFIG.SYS (ENTER)

3. Look for a FILES= command. If there is one, make sure the number is set to 60, FILES=60. If there isn't one, go to the first blank line and type in FILES=60

4. Press ALT and F, select Save from the File menu.
   Press ALT and F, select Exit.

5. This will put you back at the C:> prompt, type in EXIT (ENTER) to get back to your Windows screen.

6. Click on the My Computer (or the Explorer) Icon.

7. Click on the C: drive icon.

8. Click on the folder called OOPS!

9. Arrow down into you find a file called OOPS that is a Shortcut to MS-DOS.

10. Right click on it and drag it to your desktop.

11. That should create an icon on your desktop called OOPS!

12. Exit out of the my computer screens.

13. The OOPS! icon on the desktop should be highlighted, if not click on it once to highlight it.

14. We need to change some of the program setup under Windows.
    To do this click once with your right mouse button.

15. That should give you a pull down menu, select Properties.

16. The first tab is GENERAL. Make sure under Attributes it is set to Archive only.

17. Click on the Program Tab.
    Cmd Line should be C:\OOPS\RUNOOPS.COM
    Working should be C:\OOPS
    Batch file should be blank.
    Shortcut key should be None.
    Run should be set to Normal Window.
    Close on exit should be checked.
    

18. Click on the Change Icon button.

19. Change the filename to C:\OOPS\OOPS.ICO

20. Click on Okay.

    This will put your back to the program screen.

21. Click on the Screen tab.

22. Under Usage select Full Screen.

23. Click on Okay to save these settings.

24. You will need to Shutdown your system and restart it.

25. OOPS! should now work on your new machine.

When you exit OOPS! please use the OOPS! exit option to exit out properly.

1. You will need to modify the Config.nt file in the system32 directory and the config.sys in the root directory.

2. Edit both of these files and add the command FILES=40 or change the existing FILES= command to 40.

3. Save the files.
   This will allow OOPS! to open up to forty files at a time.

4. Click on the My Computer (or the Explorer) Icon.

5. Click on the D: drive icon.

6. Click on the folder called OOPS!

7. Arrow down until you find a file called OOPS that is a Shortcut to MS-DOS.

8. Right click on it and drag it to your desktop.

9. That should create an icon on your desktop called OOPS!

10. Exit out of the my computer screens.

11. The OOPS! icon on the desktop should be highlighted, if not click on it once to highlight it.

12. We need to change some of the program setup under Windows.
    To do this click once with your right mouse button.

13. That should give you a pull down menu, select Properties.

14. The first tab is GENERAL. Make sure under Attributes it is set to Archive only.

15. Click on the Program Tab.
    Cmd Line should be D:\OOPS\RUNOOPS.COM
    Working should be D:\OOPS
    Batch file should be blank.
    Shortcut key should be None.
    Run should be set to Normal Window.
    Close on exit should be checked.
    

16. Click on the Change Icon button.

17. Change the filename to D:\OOPS\OOPS.ICO

18. Click on Okay.

    This will put you back to the program screen.

19. Click on the Screen tab.

20. Under Usage select Full Screen.

21. Click on Okay to save these settings.

22. You will need to Shutdown your system and restart it.

23. OOPS! should now work on your new machine.

    When you exit OOPS! please use the OOPS! exit option to exit out properly.

If you run into any problems, please call OOPS! Tech Support at (412) 367-6161 or fax me at (412) 364-9088.

NT Workstations:

On NT Workstations, users can have a profile or login. The user must have admin rights to their OOPS! for OOPS! to work correctly. If the user does not have admin rights, clean up will fail as well as any other function where files are rewritten.

Network OVL or KMan Error. If user gets share violation on krun and is using a token ring, changing to ethernet may clear up the problem. This may also result in OOPS! running fast.

Printing OOPS! Graphs under Windows (This is a Windows PROBLEM!)

1. Open the Windows paint program, it is usually under your accessories tool bar.

2. Go into OOPS! and create and display your graph. If you are making a custom graph, make sure you set the background color to white.

3. Once you have the graph display, press print screen.

4. Alt tab to the paint program.

5. In the paint program, click on edit, paste

6. It may prompt "The image in the clipboard is larger than the bitmap, Would you like to enlarge the bitmap"

Reply Y

7. It will then paste the graph from OOPS!. If it is a standard graph, it will have a black background. To change the background, select Image, Invert colors. The black background will change to white.

8. At that point, just select file print and print to the printer of your choice!

HP Printing Problems running under Windows

We are providing two links for OOPS! users who are having problems printing through OOPS! with a deskjet printer and have win 95/98.

Step by step instructions are provided. You might want to check this out if you find yourself getting Windows nondescript "General Protection Fault Error" when printing in OOPS!

HP is to be commended on their detail and useful support information, but the need for a nine (9) page document to troubleshoot Windows errors, indicates just how flaky Windows is. It says alot!

HP Support for Windows 95

HP Support for Windows 98

If you have problems printing from OOPS! on an Okidata under Windows ME try

1. re-installing the Okidata 6e software,
2. setting the emulation to auto mode,
3. installing an HP Laserjet 4 printer (in the Windows ME add a printer function) and setting it as the default printer.

Using any other emulation, or selection of the Okidata 6e as the default printer, resulted in the DOS program printing, but after printing anything from within a Windows program, the DOS program would again fail to print.